Terms and conditions

Terms and Conditions www.regainhealthyhair.com


  1. [Introductory provisions]

1.1. The online Store hereinafter referred to as the Store, is run by Anna Matejunas with the tax identification number (NIP): 7822280360.

1.2. The Online Store is an ICT platform – i.e., a system of information and the remote selection and purchase of goods or provision of services – enabling consumers (from now on referred to as users) to get acquainted with the offer of products and services, including prices and availability, concluding contracts for the sale of goods or services. The goods and services include online courses, training, e-books, workshops, training consultations and other in-store products.

1.3. The user using the Store is obliged to comply with these regulations.


2.  [Terms of Sale]

2.2. The Store does not conduct wholesale or sell Products for resale. It sells e-books, online courses, training, workshops and training consultations.

2.3. Photos and descriptions of goods and services posted in the Store are illustrative materials that are only intended to give you a general idea of the properties, appearance and performance parameters of a good or service. The appearance of the goods in the photos differs slightly from the external appearance of the goods delivered.

2.4. Announcements, advertisements, price lists and other information posted in the Store are considered, in case of doubt, not as an offer but as an invitation to conclude a contract. They also do not constitute an assurance from the Store.


  1. [Conclusion and terms of the contract]

3.1. By completing and sending the form via the website, the user accepts the conditions indicated in the form and the regulations as the contract terms binding the user and the Store.

3.2. Before concluding the contract, the user declares that he has read the content of the regulations in the online form, accepts the Store’s Privacy Policy, and made sure that their provisions are understandable, complete, and do not contain errors.

3.3. Users using the products and services purchased in the Store declare that they understand that they do not replace psychotherapy, medical and pharmacological treatment and are solely educational.

3.4. Users declare that they understand that any advice contained in e-books should be consulted with a doctor or therapist in case of doubt. The information presented in the purchased electronic materials is not intended as a substitute for advice or medical assistance in case of diseases. The authors do not bear any responsibility for any damages, as well as for any subsequent medical and civil claims.

3.5. When purchasing an E-book, users declare that they understand that it is transferred via e-mail in the form of a file with the extension .pdf after the payment is credited.

3.6. Users declare that they understand the principles of free consultation in the event of such promotion.

3.6.1. Consultations will be carried out only on Facebook Messenger chat, after reading the e-book and at times convenient for the author.

3.6.2. Consultation lasts up to 15 minutes. The author may at any time decide to end the consultation.

3.6.3. During consultations, the user must maintain culture and treat the author with full respect. In the event of any signs of disrespect, culture and/or intimidation/threats, the user will be blocked and no longer has the right to continue consulting with the author.

3.6.4. Consultations are only a free bonus to the offer and are not subject to the fee.


  1. [Complaints]

4.1. The Store is obliged to consider any complaints made by the user regarding irregularities only up to 24 hours from the date of purchase. Complaints should be directed by the user to the address contact@regainhealthyhair.com. Information about the result of considering the complaint will be sent by e-mail.

4.2. The right to withdraw from the contract is not entitled to the buyer in relation to contracts for the supply of digital content that is not recorded on a tangible medium (e-books), if the performance began with the consumer’s express consent, i.e. with the approval of these regulations. Reimbursement of e-books is only the seller’s goodwill and can only be considered in the case of strongly justified dissatisfaction. The final decision rests with the seller. If the complaint is accepted, the refund will be made to the account number from which the purchase was made.


  1. [User Rights and Responsibilities]

5.1. The user is obliged to:

5.1.1. use of products and services in a way that does not interfere with the functioning of the Store,

5.2.1. not to take actions such as: sending or posting unsolicited commercial information in the Store, taking steps to obtain legally protected information of which the user was not the addressee,

5.3.1. use of services and products in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations and the Privacy Policy, as well as with the customs adopted in a given area,

5.4.1. not to provide and not to transmit content prohibited by the provisions of applicable law.

5.2. The User has the right to notify the Store of any violation of his rights, as well as to any breach of the rules set out in the Regulations or the Privacy Policy.

5.3. The User has the right to notify the Store about any irregularities, faults, or interruptions in the functioning of the Store’s website and the improper quality of services.


  1. [Copyrights]

6.1. The Store’s website and the services and products offered by the Store are protected by copyright. All rights not granted to the user directly under the provisions of the Regulations are reserved. Users may use works only within the scope of fair use specified in the requirements of the Act on Copyright and Related Rights and the Act on the Protection of Databases.

6.2. The Store, based on a contract for the sale of products and the provision of services, grants the user (service buyer) a non-exclusive, free and non-transferable license to use by the user the proprietary copyrights to works posted on the Store’s websites, as well as training materials, to use the services, conclude sales contracts or service contracts.

6.3. The license referred to in paragraph 1. 2 above shall automatically terminate with the termination of the binding force of the contract for the provision of services.


  1. [Dispute resolution]

7.1. At the address: http://ec.europa.eu/consumers/odr/, there is a platform for an online dispute resolution system between consumers and entrepreneurs at the EU level. The platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.


  1. [Final Provisions]

8.1. If a given provision of the Regulations is considered invalid or ineffective, the invalidity or ineffectiveness of this provision does not affect the validity or effectiveness of the remaining provisions of the Regulations. The Store will make every effort to replace the invalid or ineffective provision with a new, legally ineffective provision.

8.2. Based on Article. 6 of the Act of 18 July 2002 on the provision of electronic services (consolidated text Journal of Laws of 2016, 1030 as amended), the Store informs the user at his request, in the form chosen by him, about the particular risks associated with the use of from any services provided electronically.

8.3. The competent court for the settlement of disputes arising from these Regulations, and contracts for the supply or provision of services, contracts are the material and local competent common court in Poland.

8.4. The User hereby declares that he has read the Regulations and the Privacy Policy, understands the content of these documents, fully accepts it, and undertakes to comply with them.

8.5. The Regulations come into force on 19 March 2022.